Analysis of the Results of the 2024 BPS Data Needs Survey in North Central Timor Regency

The Republic of Indonesia Law Number 25 of 2009 concerning Public Services mandates that every public service provider is obligated to carry out evaluations of the performance of public service implementers. One form of this evaluation is realized through the implementation of a Public Satisfaction Survey (SKM) as regulated in the Regulation of the Minister of Administrative Reform and Bureaucratic Reform of the Republic of Indonesia Number 14 of 2017 concerning Guidelines for the Preparation of Public Satisfaction Surveys for Public Service Delivery Units. Statistics Indonesia (BPS), as one of the public service providers that provides statistical data and information, always strives to provide excellent service to consumers. BPS has conducted SKM regularly every year, which is integrated into the Data Needs Survey (SKD). This survey aims to obtain the level of consumer satisfaction with BPS data services and identify data needs and the level of consumer satisfaction with the quality of data produced by BPS.The report on the results of the implementation of SKD 2024 is presented in a publication entitled "Analysis of the Results of the 2024 BPS Data Needs Survey in North Central Timor Regency". This publication contains a description of consumer data needs and perceptions of the performance of BPS Integrated Statistical Services (PST) and consumer perceptions of the quality of BPS data. The main indicators presented in this publication include the Consumer Satisfaction Index (IKK) and the Anti-Corruption Perception Index (IPAK).This publication is realized thanks to good cooperation between related work units. We hope this publication can be useful for improving the quality of data and the performance of BPS services in North Central Timor Regency. Constructive suggestions and input are highly expected for future improvements.